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Communication Skills:


A Useful Guide to Interview Success
(9781906460150)
If you are looking for help through the interview process from the building of your CV to preparing effectively for the interview with lots of tips and tactics this Useful Guide is for you....

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A Useful Guide to LinkedIn
(9781906460372)
This Useful Guide takes you through an overview of LinkedIn and the elements of your profile to help you understand why the various elements are important and how you can make the most of...

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A Useful Guide to Managing Conduct
(9781906460358)
This Useful Guide takes you through why it is important to manage conduct for the organisation, manager and employee.

It provides advice and tips for dealing with conduct issues based on...

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A Useful Guide to Public Speaking
(9781906460365)
To be invited to stand up to give a speech is an honour.
However the invitation can invoke fear and trepidation as the prospects of making a fool of yourself outweigh the feel good factor of...

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A Useful Guide to Resolving Conflict
(9781906460457 )
This Useful Guide provides you with tips and advice on how you can deal with and resolve conflict in both domestic and business environments. It helps you to recognise the different aspects...

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Handling Complaints Pocketbook
(ISBN9781870471916)
Author: Angelena Boden
 
The Handling Complaints Pocketbook looks at why and how people complain, and the key types of...

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Icebreakers Pocketbook
(ISBN1903776058)
Authors: Paul Tizzard & Alan Evans
 
The Icebreakers Pocketbook contains some 40 original activities that will enable...

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Interview Success Essentials
(9781906460921)
Interview Success Essentials was written for experienced managers who want a quick reminder of how to create an effective CV and prepare themselves for interview. It is a 10 page pdf file and...

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Interviewing Essentials
(9781906460907)
Interviewing Essentials was written for senior managers who occasionally recruit people. It is a 9 page pdf file and assumes you have the skills to interview effectively and need a quick...

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Managing Difficult Participants Pocketbook
(ISBN9781906610296)
Author: John Townsend

A collection of 24 portraits of 'difficult' participants encountered on training courses and at meetings. Meet the Trapper,...

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Managing Upwards Pocketbook
(ISBN1870471989)
Author: Patrick Forsyth
 
How to get the best from your working relationship with your boss and other senior people is the...

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MTL E-Manuals: Communications
(ECommunications)

The Communications E-Manual gives you 180 pages of material covering every aspect of communications training.

What you'll get...

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MTL Teambuilders: Broken Squares
(TBuilderSquares)
Broken Squares is an absorbing game with valuable learning points. Teams are required to put together 5 squares from 15 'broken' pieces. The snag is that they are not allowed to speak to each...

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MTL Teambuilders: Communication Cards
(TBuilderComCards)
Communication Cards is an unusual but powerful game that has many layers of learning. Using just one pack of cards, players have to work out not just the task but the goal of the game as...

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MTL Teambuilders: Model Building
(TBuilderModelB)
Model Building is an excellent game to highlight a team's communication skills. Two teams are set the task of re-creating a lego design built in another room but with only one person at...

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MTL Teambuilders: Picture This!
(TBuilderPicture)
Picture This! is a game that illustrates the difference between 1-way and 2-way communications. Using picture postcards, teams have to re-create a selected drawing using first 1-way...

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MTL Teambuilders: Sign In
(TBuilderSignIn)
Sign In is a challenging game that requires teams to learn how to communicate with customers who have hearing difficulties. Using American Sign Language, teams have to compete over 3 rounds...

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Networking Pocketbook
(ISBN1870471806)
Author: Jon Warner
 
Anyone you might want to contact in the world is only 5-6 people contacts away from you, maintains Jon...

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Resolving Conflict Pocketbook
(ISBN1903776066)
Author: Max A. Eggert
 
The Resolving...

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Step by Step to Masterful Communications
(KSAebook04)

"Step by Step to Masterful Communications" is the only guide you'll ever need to become a natural and instinctive communicator, able to relate to anyone at any level in and outside your...

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Tackling Difficult Conversations Pocketbook
(ISBN9781906610043)
Author: Peter English
 
At some stage or other we all have to deal with difficult conversations. It may be to express...

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Vocal Skills Pocketbook
(ISBN1903776171)
Author: Richard Payne
 
The Vocal Skills Pocketbook takes a practical approach and will enable individuals to analyse their...

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