A Useful Guide to Process Mapping (9781906460808) As managers we are required to make improvements all the time. It all starts with understanding your processes or getting clear about how the work gets done.
This Useful Guide provides you with tips and advice on how you can deal with and resolve conflict in both domestic and business environments. It helps you to recognise the different aspects... (read more...)
Interviewing Essentials was written for senior managers who occasionally recruit people. It is a 9 page pdf file and assumes you have the skills to interview effectively and need a quick... (read more...)
Decision Time is the ultimate decision-making exercise. Using 5 different models, teams look at the same issue from 5 different prospectives and come to a decision. Learning skills... (read more...)
Lost at Sea is a classic team exercise in which players put themselves in the position of being on a lifeboat in the Pacific Ocean and have to make a ranking list of items that they have... (read more...)
Moon Landing is a classic team exercise in which players put themselves in the position of being stranded on the Moon and having to make a ranking list of items that they need for a 200 mile... (read more...)
The Perfect Leader is a great game for developing team decision-making skills. Using research into the top 10 characteristics of the "perfect leader", the group has to decide the correct... (read more...)