  | A Useful Guide to Assertiveness (9781906460112 )
Be more successful and save time by getting the outcomes you need. Let A Useful Guide to Assertiveness show you how!
If you've ever shrugged...
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  | Absence Management Pocketbook (ISBN1906610029)
Author: Max Eggert
The Absence Management Pocketbook examines why people take time off and what caring, committed and professional... (read more...) | Our Price: £7.99 | |
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  | Appraisals Pocketbook (ISBN1903776287)
Author: Frank Scott-Lennon
The Appraisals Pocketbook adopts a strongly practical approach in explaining how to set up and... (read more...) | Our Price: £7.99 | |
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  | Assertiveness Pocketbook (ISBN1870471458)
Author: Max A. Eggert
Assertiveness is the ability to maintain the right balance between your own needs and other... (read more...) | Our Price: £7.99 | |
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  | Balance Sheet Pocketbook (ISBN1906610274)
Authors: Anne Hawkin & Clive Turner
The Balance Sheet Pocketbook begins by constructing a model to show how money... (read more...) | Our Price: £7.99 | |
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  | Business Planning Pocketbook (ISBN9781906610135)
Author: Neil Russell-Jones
The Business Planning Pocketbook (2nd Edition) explains what issues to address, how to write a business... (read more...) | Our Price: £7.99 | |
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  | Business Writing Pocketbook (ISBN1870471229)
Author: Clive Bonny
The Business Writing Pocketbook sets out rules of good practice, style and presentation for all types... (read more...) | Our Price: £7.99 | |
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  | C.R.M. Pocketbook (ISBN1870471970)
Authors: David Alexander & Charles Turner
An effective customer relationship management (CRM) strategy can deliver... (read more...) | Our Price: £7.99 | |
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  | Call Centre Customer Care Pocketbook (ISBN1903776333)
Authors: Mike Applegarth, Adrian Gutteridge & Keith Posner
Internet transactions offer customers convenience but... (read more...) | Our Price: £7.99 | |
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  | Career Transition Pocketbook (ISBN1903776015)
Author: Keith Corbin
A practical, easy-to-use guide for job changers and job seekers, The Career Transition Pocketbook... (read more...) | Our Price: £7.99 | |
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  | Coaching Pocketbook (ISBN9781903776193)
Authors: Ian Fleming & Allan J. D. Taylor
Coaching is aimed at improving performance at work. This is done by turning... (read more...) | Our Price: £7.99 | |
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  | Competencies Pocketbook (ISBN9781903776254)
Author: Roger Mills
Simply put, a competency describes the behaviour or actions that can be seen when a job is being done... (read more...) | Our Price: £7.99 | |
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  | Creative Manager's Pocketbook (ISBN1870471695)
Authors: John Townsend & Jacques Favier
According to management guru Peter Drucker, 'the enterprise that does not... (read more...) | Our Price: £7.99 | |
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  | Cross-Cultural Business Pocketbook (ISBN1870471733)
Author: John Mattock
'For those who do business overseas, this book is a valuable insurance policy', commented The Good... (read more...) | Our Price: £7.99 | |
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  | Customer Service Pocketbook (ISBN1903776007)
Authors: Tony Newby & Sean McManus
(Second Edition)
A major update of The Customer Service Pocketbook has... (read more...) | Our Price: £7.99 | |
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  | Decision Making Pocketbook (ISBN1870471768)
Author: Neil Russell-Jones
The Decision-making Pocketbook explains how to make balanced choices that address needs and... (read more...) | Our Price: £7.99 | |
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  | Delegation Pocketbook (ISBN9781903776919)
Author: Jon Warner
| Our Price: £7.99 | |
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  | Developing People Pocketbook (ISBN1870471962)
Author: Ian Fleming
Author Ian Fleming directs The Developing People Pocketbook at full time trainers and managers with... (read more...) | Our Price: £7.99 | |
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  | Diversity Pocketbook (ISBN1903776031)
Author: Linbert Spencer
Linbert Spencer, author of The Diversity Pocketbook, believes firmly that combating... (read more...) | Our Price: £7.99 | |
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  | Emotional Intelligence Pocketbook (ISBN1870471954)
Author: Margaret Chapman
This is one of the most popular titles. Writing in this new edition, author Margaret Chapman... (read more...) | Our Price: £7.99 | |
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  | Employment Law Pocketbook (ISBN9781906610142)
Author: Malcolm Martin, Tricia Jackson
This is the third, up-dated edition of The Employment Law Pocketbook, published November... (read more...) | Our Price: £7.99 | |
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  | Empowerment Pocketbook (ISBN1870471512)
Authors: Mike Applegarth & Keith Posner
Empowerment is often confused with delegation and, wrongly, is often seen as... (read more...) | Our Price: £7.99 | |
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  | Energy and Well-Being Pocketbook (ISBN1903776090)
Author: Gillian Burn
Did you bounce into work this morning, brimming with energy and new ideas? Or did you drag yourself... (read more...) | Our Price: £7.99 | |
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  | Facilitator's Pocketbook (ISBN1870471709)
Authors: John Townsend & Paul Donovan
The 'facilitraining rainbow' won't lead you to a pot of gold but it will enable... (read more...) | Our Price: £7.99 | |
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  | Feedback Pocketbook (ISBN9781906610128)
Author: Mike Pezet
Lack of feedback and coaching to aid development is the third most cited reason for resignations at... (read more...) | Our Price: £7.99 | |
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  | Flexible Workplace Pocketbook (ISBN1903776406)
Author: Anne Dickens
Flexible working recognizes individuals’ differing needs, lifestyles and life stages. It’s about... (read more...) | Our Price: £7.99 | |
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  | Handling Complaints Pocketbook (ISBN9781870471916)
Author: Angelena Boden
The Handling Complaints Pocketbook looks at why and how people complain, and the key types of... (read more...) | Our Price: £7.99 | |
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  | Handling Resistance Pocketbook (ISBN1906610231)
Author: Mike Clayton
| Our Price: £7.99 | |
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  | I.T. Trainer's Pocketbook (ISBN1903776120)
Author: Jooli Atkins
The I.T. Trainer's Pocketbook explains training needs analysis and how adults learn, including the... (read more...) | Our Price: £7.99 | |
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  | Icebreakers Pocketbook (ISBN1903776058)
Authors: Paul Tizzard & Alan Evans
The Icebreakers Pocketbook contains some 40 original activities that will enable... (read more...) | Our Price: £7.99 | |
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  | Impact & Presence Pocketbook (ISBN190377618X)
Authors: Pam Jones & Janie Van Hool
The Impact & Presence Pocketbook explains the importance of impact and shows... (read more...) | Our Price: £7.99 | |
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  | Improving Efficiency Pocketbook (ISBN1870471776)
Authors: Philip Holman & Derek Snee
To deliver more from less (more sales, profits, etc from fewer resources)... (read more...) | Our Price: £7.99 | |