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Assertiveness:

Assertiveness Pocketbook
(ISBN1870471458)

Author: Max A. Eggert

Assertiveness is the ability to maintain the right balance between your own needs and other...

Our Price: £7.99

Managing Difficult Participants Pocketbook
(ISBN9781903776810)
Author: John Townsend

Replacing The Challengers Pocketbook, this is a collection of 24 portraits of 'difficult' participants encountered on training...

Our Price: £7.99