This workbook looks at preparing information to meet the needs of the communicative exercise; the factors involved in effective communication in a number of areas; various methods of... (read more...)
This workbook gives you the opportunity to think about the way you communicate verbally and how you can become more effective. It explores verbal communication as a two-way process between... (read more...)
This workbook covers the theories of effective negotiation, skills and techniques of effective negotiation, adapting negotiation style, assertiveness, listening and questioning and negotiation... (read more...)
