The clear guidelines take you step by step through a structured process that helps you identify the skills required within your business, its teams and individual roles. It shows you how to assess current skill levels, identify gaps and plan training activity to meet the identified needs. The toolkit is designed to assess training needs across people, computer and technical skills. To help you assess people skills objectively, it even includes a generic list of people skills and behavioural indicators.

In short, this toolkit helps to make one of the hardest of training management tasks easy, efficient and effective.

Originally released in 2002, the TNA toolkit has for a long time been a best seller on Training Zone (www.trainingzone.co.uk).