Another popular title from Ian Fleming on ways to manage difficult people and their problems.

 

The People Manager's Pocketbook uses a practical and effective 'Signs/Reasons/Solutions' structure. Problem areas include: the poor performer, difficult individual, reluctant team player, persistent late-comer, slow learner, isolated individual and unsupportive boss. '…practical and rich in common sense', reported Management Today journal.

 

(Publisher: Pocketbook)

 

(Dispatched direct from supplier).