With the increasing dependence on information technology, it is vital that organisations deliver their information systems projects effectively. However, it is here where success seems to be as elusive as ever.

Even though IT has become indispensable to almost all of our day-to-day activities, everyone has experience of the problems created by poorly-built IT systems: reduced productivity, increased rework, frustration, and lower customer satisfaction. Success without understanding why has the tendency to breed complacency - a significant risk to any undertaking. Failure, on the other hand, can have the opposite effect - it forces you to learn and provides the opportunity to know how to become more successful. This book looks at how information systems projects can be made more successful, by understanding why and how they fail.

This book lifts the lid on the real reasons why problems with IT persist. It forces organizations to think outside the box - to consider the fundamental reasons why they persistently fail to achieve the success they seek from their information systems projects.

The book is an essential read for decision makers and practitioners alike, especially CEOs, CIOs, IT Directors, IT professionals and business people who have to grapple with the issues presented in this book on a daily basis.

What makes this book different:

• It provides a comprehensive coverage of the reasons why information systems projects fail - no other book on the market does.
• It provides comprehensive guidance on how to resolve the problems identified.
• It provides practical guidance on how to improve the delivery of information systems projects.

 

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