This workbook deals specifically with written communications. It aims to help you prepare, produce and pass on written information in the most efficient and effective way.
By following the guidelines and techniques given, you should be able to get your written messages across more effectively.
Target Audience
- Newly appointed team leaders or supervisors
- Anybody wanting to develop a particular management skill
These materials are designed to develop and update skills of potential, newly appointed and experienced supervisors, team leaders and managers, offering a choice of flexible, work based materials to improve individual and organisational performance.
Objectives
Decide when it is best to communicate in writing
Get the results you want through writing
Assess your present level of competence in grammar, spelling and punctuation, and decide what action to take
Prepare short written communications (memos and letters)
Improve the way you design and use forms
Produce reports that are well prepared
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