This workbook looks at how managers and staff of an organisation endeavour to achieve their objectives, sometimes with the help of, and sometimes in spite of, external influences. The most noticeable effect of these influences is change.  Managers must cope with continuously evolving conceptions of purpose and strategy, structure and values.

Target Audience

• Team leaders or supervisors
• Middle and senior managers wanting to develop a particular management skill

These materials are designed to develop and update skills of middle and senior manager and experienced supervisors, team leaders, offering a choice of flexible, work based materials to improve individual and organisational performance.

Objectives

• Describe the wider context in which organisations function
• Carry out a PEST analysis in order to analyse the external factors which influence your organisation
• Describe the features of a learning organisation
• Define and analyse organisational culture
• Give examples of different types of culture
• Describe how culture reveals itself in your organisation
• Recognise and describe the structure of an organisation from its organisation chart
• Describe the structure of your own organisation
• Explain the relationship between division of labour and co-ordination
• Describe the different bases of departmentalisation
• Explain the meaning of power within organisations
• Describe ways in which individuals use power to achieve objectives
• Describe the different sources of power in organisations
• Identify the characteristics of political behaviour.

List Of Contents