In this workbook you will learn how to collect and manage information effectively It will give you a clear understanding of the ways that information is gathered, stored and used, and help you to choose effective techniques.
Newly appointed team leaders or supervisors
Anybody wanting to develop a particular management skill
These materials are designed to develop and update skills of potential, newly appointed and experienced supervisors, team leaders and managers, offering a choice of flexible, work based materials to improve individual and organisational performance.
Effective use of information, What is information?
What information do you need?
Turning data into information
Ordering the data
Summarising the data by grouping it
Reliability and Quality of information
Timeliness of information
Quantity and relevance of information
Handling inaccurate and incomplete information
Sources of information
Internal information sources
External information sources
Problems with external information sources
Getting ready to record the information, Planning
Gathering information
Information flow in organisations
Hierarchical information flow
Unstructured information flow
Information and workplace politics Storing information
How much information to store
Where to store information
Centrally held information
Departmentally held information
Information held by individuals
How to store information 2 Outgoing documents 45
Incoming documents
Paper filling procedures
Entering data
Computer storage systems
Word processors
Databases
Spreadsheets
Security
Confidentiality
(Publisher: Select Knowledge)
(Normally delivered within 5-10 days) | 
