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In this workbook you will learn how to use the management tools of planning, implementation, controlling and review to make a working environment in which you and everyone else can give their best.
- Newly appointed team leaders or supervisors
- Anybody wanting to develop a particular management skill
These materials are designed to develop and update skills of potential, newly appointed and experienced supervisors, team leaders and managers, offering a choice of flexible, work based materials to improve individual and organisational performance.
Introduction
Planning, Why plan?
Getting things done
Defining the task
Finding out information
Choosing from alternative options
Specifying the steps to be take
Visual planning techniques
Critical path analysis
Planning the how, when and where
Who and what
Communicating the plan
Anticipating the problems
Winning the support Controlling a plan
Introduction
Controlling, monitoring and reviewing
Types of control system
Walking the job
The control process
Control procedures
Establishing expectations
Monitoring
Monitoring how the plan works
Evaluating and taking corrective action
Problems with control systems
Characteristics of an effective control system
Reviewing
(Publisher: Select Knowledge)
(Normally delivered within 5-10 days) | 
