Assertiveness is the ability to maintain the right balance between your own needs and other people's needs. It empowers those who use it.

 

In The Assertiveness Pocketbook author Max Eggert looks at the reasons for non-assertive behaviour and the differences between assertive, aggressive and passive behaviour. Packed full of good advice on how to overcome self-defeating beliefs, and deal with often-occurring problem situations. With activities to help develop assertiveness.

 

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