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Author: Ian Mitroff
Some 20 years ago, the Tylenol poisonings prompted the field of crisis management. Although much has been learned since, many organisations still have not adopted pro-active crisis-leadership programmes. Until organisations do so, they will be crisis prone, susceptible to an ever-growing number of crises.
(5 page electronic summary from Bookbytes.)
(Publisher: Bookbytes) |
