In it, you’ll discover all you need to know to become a confident and skilled appraiser. What used to be the dreaded appraisal will quickly become the dynamic appraisal. You’ll learn how to see appraisal as a benefit to you and your organisation rather than a cost and you’ll acquire all the skills to master each step in the appraisal process, from setting up an appraisal scheme through running great interviews to devising plans that people are committed to.

Like all the coursebooks in this series, the style in this book is easy to read and easy to access. We dispense with long-winded theories and explanations. In 167 bite-sized illustrated steps, you can either dip in at will or take the full programme from start to finish.