In it, you’ll discover all you need to know to become an expert at delegating and empowering others. You’ll learn why this is one of the most important people management skills around and why the change from a traditional approach to management to an empowered one could be crucial to your organisation’s survival in the 21st century. Then we’ll take you through all the skills that you need to learn to master the delegation and empowerment process. In short, it’s nothing less than a management makeover!

Like all the coursebooks in this series, the style in this book is easy to read and easy to access. We dispense with long-winded theories and explanations. In 160 bite-sized illustrated steps, you can either dip in at will or take the full programme from start to finish.