This workbook outlines the problem solving process, defining the problem, analysing the problem, developing options, finding the best solution, putting the decision into effect and following up.
Target Audience
Middle and Senior Managers
Post Grad and/or Post experience Managers
Anybody wanting to develop skills and knowledge in a particular management field at postgraduate or post experience level.
Objectives
Enable students to take a logical approach to problem solving and decision making
Give students a logical process to follow
Show students how to consider all possibilities and options using a range of techniques
Use techniques to follow up and monitor progress on resulting actions
List Of Contents
The problem solving process
Definitions
Focusing on objectives
The stages of decision making
Defining the problem
Recognising the problem
Outlining the problem
Is it your problem
Analysing problems
Recognising relative urgency and importance
Classifying problems further
Seeking information
Analysing by using checklists Developing valid options
Getting help
The value of discussion
Consultation
Analytical and creative thinking
Techniques for creative thinking
Barriers to creative thinking
Finding the best solution
The criteria for selection
Constraints upon options
Some techniques for selecting the nest option
(Normally delivered within 5-10 days)
(Publisher: Select Knowledge) | 
