The Counselling Skills E-Manual gives you 176 pages of material covering every aspect of counselling skills training.
What you'll get...
- 90 A to Z topics, including "Empathy", "Helping Management", "Jewels in our Crown" and "The Sympathetic Ear"
- over 120 quiz questions in 8 different formats
- 42 training room exercises including "The Loan Request", "I'm Like You", "That Must Be Awful", and "Happy With Change"
- 24 ready-to-use worksheets, including "People Maintenance", "Confidentiality", "Gentle Suggestion", and "Referrals"
- over 30 quotations, including classics from Leo Buscaglia, Erica Jong, Henry Ford, and William James
With these materials, you'll be able to run any counselling skills course you like, including how to run a counselling session; how to listen; how to ask questions for meaning; how to use counselling in place of discipline; and many more.
When your staff have a problem, so do you. Don't ignore staff problems, or sweep them under the carpet. Give your managers the skills to solve people problems. The skills of the experts.
This e-book is in pdf format, which means you can download it now and be using it to train in minutes from now.
(Publisher: KSA / Manage Train Learn) |
