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A Useful Guide to Managing Teams 9781906460129
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| This Useful Guide is written for team leaders who are interested in getting the best out of their teams. It is a powerful handbook for potential and new team leaders giving examples of how to work with your team for each of the 16 key indicators of team effectiveness.
A Useful Guide to Managing Teams gives you ...
* A 60,000+ word Useful Guide to help you keep your focus on the 16 key indicators of team effectiveness.
* Access to 10+ online resources - questionnaires and templates - to help you use all the ideas in the Useful Guide.
A Useful Guide to Managing Teams explains the 16 key indicators of team effectiveness which are ...
* Success * Performance * Quality * Customer Focus * Leadership * Team Goals and Objectives * Personal Goals and Objectives * Roles and Responsibilities * Utilisation of Resource * Trust and Conflict * Support * Interpersonal Communication * Problem Solving and Decision Making * Experimentation and Creativity * Controls and Procedures * Evaluation
For each key indicator of team effectiveness you are given guidance on What to do with a New Team and What to do with an Existing Team.
A Useful Guide to Managing Teams gives you access to ...
* A toolkit of 13 tools - MS Word templates and MS Excel spreadsheets. * The Pansophix Learning Support Centre with its 18 sets of tips (Assertiveness to Time Management) and 5 tools relating to delegation, meetings and networking. * A Customer Feedback Questionnaire for the easy collection of customer feedback. * A Supplier Feedback Questionnaire for the easy collection of supplier feedback. * A Chairperson Feedback Service so you can find out how well you chair your meetings. * A Giving Feedback Questionnaire so you can test your views on giving feedback. * A Receiving Feedback Questionnaire so you can test your defence mechanisms. * A Receiving Feedback Questionnaire so you can find out other people's views of your defence mechanisms. * A Delegation Questionnaire so you can test your delegating skills. * A Delegation Questionnaire so you can find out other people's views on your delegating skills. * A Meeting Review Questionnaire to help you review the effectiveness of your team meetings.
A Useful Guide to Managing Teams gives you methods for ...
* Determining your team's success criteria. * Examining your team's customer experiences and managing each moment of truth. * Determining a set of Team Values for your team. * Creating a set of Team Goals and Objectives for your team. * Creating a set of Personal Goals and Objectives for your team members. * Ensuring your team member's Roles and Responsibilities are clear. * Checking on how well your team members are utilised. * Role modelling. * Minimizing and managing destructive conflict. * Creating a supportive culture in your teams. * Improving communications between your team members. * Solving Problems (4 methods) and Making Decisions (6 methods). * Being creative (5 methods) with your team. * Determining an appropriate set of Controls and Procedures for your team. * Removing unnecessary Controls and Procedures. * Evaluating how well you and your team members keep to the Team Values. * Evaluating your team meetings.
(Publisher - Pansophix) | Price: £19.95
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