Author: Fiona Dent

As the director of the Creating Working Relationships Programme at Ashridge, one of Europe's top 20 business schools, Fiona Dent knows how important it is for individuals to work together effectively. In her latest pocketbook (she has also written our popular title on leadership) she describes how to create, develop and sustain constructive working relationships. 'Whatever your level in the organisation, profession, role or nationality', she says, 'much of your success will depend on how you interact with those around you.' The Working Relationships Pocketbook identifies the key features that make a relationship work (eg openness and honesty, empathy, respect and trust) and those that don't (eg jealousy, arrogance, conflict of interest and misunderstanding). The book takes readers through the stages of creating, building and sustaining relationships, with special advice for particular circumstances - including working with difficult colleagues, people you don't get on with and team members from different cultures.

 

(Publisher: Pocketbook)

 

(Dispatched direct from supplier)