• The role of the mentor and the benefits of mentoring.
• Finding your natural mentoring style and the key qualities needed.
• Effective questions to use in the mentoring environment.
• Active listening - what it is and how to do it effectively including a self assessment exercise and audit.
• A learning styles questionnaire to help you understand how your mentee learns so you can tailor your mentoring accordingly.
• A Mentoring Competence Self Assessment questionnaire.
• The essential steps in becoming a mentee, finding the right mentor for you and working effectively with him/her to deliver your objectives.

Upon completion you will be able to:

• Perform the mentor role effectively to add significant value to your mentee.
• Gain enormous satisfaction from being a great mentor.
• Set up, if required, an appropriate mentor/mentee contract.
• Ask appropriate questions and allow your mentee to feel that you are really listening.
• Provide significantly more support and value to your mentee.
• Know how to identify and find the kind of mentor you need.

About the Author
Charlotte Mannion designs and delivers workshops with the emphasis on learning by doing. She uses accelerated learning techniques to ensure all her small group activities are memorable and fun.