Digital Download Training Videos
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Digital Downloads. You can now download our exclusive training videos as mp4 digital downloads.

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Bullying and Harassment - Is this OK? (mp4 Download)
In this video, we explain that it’s the impact of behaviour, not the intention behind it, that really matters. (Trainers' Library and Managers' Library Member Price: £30.00)
£60.00



Conflict Resolution (mp4 Download)
This video takes a look at the steps you can take to manage and deal with conflict in the workplace. (Trainers' Library and Managers' Library Member Price: £30.00)
£60.00



Difficult Conversations (mp4 Download)
As a manager, there will be times when you’re faced with the prospect of a difficult conversation. This guide explains when to have a difficult conversation and how to plan for them. (Trainers' Library and Managers' Library Price: £37.50)
£75.00



Emotional Intelligence (mp4 Download)
This video provides an introduction to Emotional Intelligence, and its two key components: Self Awareness and Awareness of Others. (Trainers' Library and Managers' Library Member Price: £30.00)
£60.00



Employee Engagement (mp4 Download)
Employee Engagement is one of those phrases we hear a lot. But what does it mean, and does it really matter. And how do you know if employee’s are engaged? (Trainers' Library and Managers' Library Member Price: £45.00)
£90.00



Inspiring Change (mp4 Download)
Change is an inevitable part of working life. This short video shows you how managers can inspire others to implement and adapt to necessary change. (Trainers' Library and Managers' Library Member Price: £37.50)
£75.00



Responding to Written Complaints (mp4 Download)
In this video we show you a clear and easy to follow framework for responding to written complaints. (Trainers' Library and Managers' Library Member Price: £30.00)
£60.00



The Ineffective Meeting (mp4 Download)
This entertaining video shows a typical regular meeting involving departmental heads and comprises of five short scenes; each designed to highlight particular learning points. (Trainers' Library and Managers' Library Member Price: £95)
£190.00



Why Do I Always Get Them? (mp4 Download)
This entertaining and humorous sketch-based customer service video gives participants an opportunity to see, and reflect on, both good and poor customer service. (Trainers' Library and Managers' Library Member Price: £75)
£150.00



Featured Items
Why Do I Always Get Them? DVD
This entertaining and humorous sketch-based customer service DVD gives participants an opportunity to see, and reflect on, both good and poor customer service. This DVD is perfect for customer service based training. (Glasstap Member Price: £65)
£125.00
In Stock!
Fiddle Pack - 20 Piece
Every trainer knows that training props are great for aiding concentration and generating ideas. The 20 Piece Fiddle Pack is put together with this specifically in mind and comes in a 100% natural unbleached cotton drawstring rucksack.
£27.95
In Stock!
Stress Ball
Where would we be without Stress Balls. Great stress relievers and the perfect prop/toy to hand out in your training sessions. Our Stress Balls come in various colours and are dispatched randomly.
£1.50
In Stock!
Training Videos to download now!! All videos available in mp4 
format.
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