Trainers' Market Privacy Policy
Trainers' Market privacy Policy

Trainers' Market is operated by Glasstap Limited and we are committed to protecting your privacy and security. For the purposes of the General Data Protection Act and this privacy policy ("Privacy Policy"), the "data controller" (i.e. the person responsible for the capture, storage and use of your personal information) is Glasstap Limited of Kings Arms Lane, Alston, Cumbria, CA9 3JF UK and you can contact us via email at contact@glasstap.com. Glasstap® only uses the information we collect about you with your consent to administer your membership, and to tell you about our services. We will never knowingly disclose personal information about you to any third party other than to process an order you have placed with us, without first receiving your permission or unless we are under a legal obligation to do so.

Payment Providers
All of Glasstap's financial transactions are handled through payment services provider WorldPay (UK) Limited. You can review their privacy policy at www.worldpay.com/uk. Glasstap will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our service. Glasstap do not store your credit card details.

What Information Do We Need From You?
When you register to purchase products or services from Glasstap Limited, we need to know your name, email address, telephone number and delivery/billing address. Glasstap will never ask you for information about your race, religion, health, criminal record, trade union membership, sexuality or political opinions.

How Will We Use The Information About You?
This information allows us to process your orders and/or subscriptions to Glasstap's services. We may also use the information we collect about you to notify you about important new features and changes to the service or special offers we think you'll find of interest. Your information can only be accessed by authorised Glasstap employees.

Marketing
We would like to send you information about products and services of ours, which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us at contact@glasstap.com.

Where We Store Your Personal Data
All information you provide to us is stored on secure servers. These servers are protected by the latest firewalls and antivirus software and are only accessible to authorised Glasstap employees via a username and password from a fixed IP address. Data is not stored outside of the European Economic Area. Where we have given you (or where you have chosen) a password, which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Any breaches in data security will be dealt with in accordance with the ICO guidelines.

Who Else Will We Tell About You?
Data may be accessed by sales agents employed by Glasstap Limited so that they may advise customers on appropriate services and to avoid duplication. Passwords or other secure information will never be shared with third party companies employed as sales agents.

All of our agents have been trained in accordance with the General Data Protection Act and are contracted to keep your data safe and confidential. Your data is securely stored within Glasstap®.

Glasstap® will not pass on your personal details to any other third party, including site sponsors or advertisers, without your permission. We may provide aggregate statistics about our customers, sales, traffic patterns and related site information to our third party partners, but these statistics will not contain any information about you from which you could be identified.

Access To Your Information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at contact@glasstap.com or write to us at the following address, Glasstap Limited, Kings Arms Lane, Alston, Cumbria. CA9 3JF. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. If you close your account with us we will retain your data in line with HMRC guidelines and for fraud prevention purposes. Your data will be automatically deleted after this period.

In Summary
We are committed to protecting your privacy. We use the information we collect on the site only for the purposes for which you have consented. We won't pass on your personal information to others without your permission. You can always enquire about or check the information that you have given us by contacting contact@glasstap.com.

Feedback, Comments and Suggestions
Glasstap® welcomes your questions and comments about privacy, as well as any other aspects of our service.

Please send an email to: contact@glasstap.com

Our postal address is: The Data Controller, Glasstap Limited, Kings Arms Lane, Alston, Cumbria CA9 3JF

Trainers' Market Privacy Policy
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