Terms and Conditions of Use


Trainers’ Market is provided by Glasstap Limited on an "as is" and "as available" basis. The nature of the internet means that we cannot guarantee that the service will always be available without interruption.

The contents of the website do not constitute advice and should not be relied upon in making, or refraining from making, any decision.

Changes to the website
Glasstap Limited reserves the right to:

· Change these Terms and Conditions at any time.

· Change the content or functionality of Trainers’ Market at any time.

· Change our prices at any point without notification.

· Change our product listings, or remove items from sale at any time without notification.

Your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

Links to Third Party Websites
The website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that Glasstap Limited is not responsible for the content or availability of any such sites.

You have a licence to use Trainers’ Market to purchase training material, books and other materials available for sale. You are not permitted to reproduce, copy, or exploit any part of the website for commercial use, or to use our logo without our express permission.


If you register to Trainers’ Market, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account.


You may not use false e-mail addresses, impersonate any other person or otherwise provide inaccurate or misleading information when registering to the website. 


Registered users may post reviews or comments about products they have purchased from Trainers’ Market. You must not post comments that are offensive, obscene, misleading, defamatory, malicious, or otherwise injurious to others. We reserve the right to edit or remove any comments, which at our sole discretion we consider inappropriate or offensive.


Goods purchased from Trainers’ Market fall into two key categories: Downloads, and Physical Goods.

Unless otherwise stated, the original purchaser is licensed to use material purchased as a download from Trainers' Market. This license only applies to the original purchaser of downloads and can not be transferred by sale, loan, rent, lease, or otherwise to any other person/persons.


When you order goods from Trainers’ Market, receipt of your order will be confirmed by email. Downloads will normally be available to download immediately upon receipt of payment, and always within 24 hours of purchase. If we fail to provide access to the Download you have purchased within 24 hours, we will give you a full refund.

Physical goods will be dispatched to you as soon as possible. We will advise you when goods are likely to take longer than 48 hours to dispatch. Please note that dispatch estimates are only an estimate and not contractually binding. If goods have not been dispatched to you within 14 days of purchase, you will have the right to cancel your order and receive a full refund.

If you choose to be invoiced for your order our payment terms are 30-days. We reserve the right to charge you interest on late payments at  the rate of 4% above Bank of England Base Rate.

Goods will only be dispatched after receipt of valid payment.


If you change your mind about a purchase within seven days of receipt and let us know, we will refund you in full. In the event of such a claim, you undertake that you have not, and will not use the purchased goods. 

In the case of downloads, you undertake to destroy all copies of the goods purchased.

Where goods have been dispatched to you, you will be refunded when we receive the goods back from you in pristine condition.

Customer Misuse 

Glasstap Limited reserves the right to block an individual’s access to the Trainers’ Market service if at our sole discretion, we believe that an individual has misused the service, or otherwise breached these terms and conditions. We reserve the right to cancel any orders where we believe the individual placing the order is misusing, or has previously misused, the service. 

Disclaimers and Limitation of Liability
To the extent permitted by law, Glasstap Limited will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Trainers’ Market website or any goods purchased from it. Reliance on information, material, or advice contained within Trainers’ Market shall be at your sole risk. Users of this website and material within it are encouraged to confirm information received with other sources, and to seek local qualified advice if embarking on any actions that could carry personal or organisational liabilities.

Glasstap Limited makes no warranty that the functionality of the Trainers’ Market website will be uninterrupted or error free, that defects will be corrected or that the website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Glasstap Limited for death or personal injury as a result of the negligence of Glasstap Limited or that of its employees or agents.

You agree to indemnify and hold Glasstap Limited and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against you arising out of your use of this website.

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts.

Trainers' Market Terms and Conditions
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